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Privacy Policy

What we collect when you visit or write to us, why we collect it, and what you can ask us to do with it.

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privacy@tallorder.example

This policy explains what Tall Order collects when you visit this website or write to us, why, and what you can do about it. The terms of use cover the website itself.

Who we are

Tall Order sp. z o.o., ul. Mokotowska 48, 00-543 Warsaw, Poland, is the controller of the personal data described here.

What we collect

  • What you send us. Your name, work email, company, budget and message, when you use the contact form or write to one of our addresses.
  • Visit data. Which pages are opened and from which country, counted without cookies and without a profile of you.
  • Project material. Documents, designs, code and access details that a client shares with us during a project.

How we use it

We use what you send us to reply and, if we work together, to prepare a proposal and run the project. We use visit data to see which pages are read. We use project material only for the project it was shared for, and access details only for as long as the project needs them.

We do not sell personal data, and we do not use it for advertising.

Who we share it with

We share data with a small number of companies that help us run the studio, such as our email, hosting and code hosting providers. Each one is bound by a data processing agreement that limits what it may do. A current list is available on request.

We also share data when the law requires it. Where we are allowed to, we tell you first.

Where it is kept

Everything is stored with providers in the European Union.

How long we keep it

Messages that do not lead to a project are deleted after twelve months. Project material is returned or deleted when the project ends. Invoices and contracts are kept for five years, as Polish accounting law requires.

Your rights

You can ask to see what we hold about you, to have it corrected, to have it deleted, or to take a copy with you. Write to us and we will answer within thirty days. You can also complain to the President of the Personal Data Protection Office in Warsaw.

Changes

When this policy changes, the date at the top of the page changes with it. For a change that matters, we write to the clients it affects.